Quality commitment & after-sales service
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About Us
Ouality commitment G after-sales service
After the annual equipment overhaul, a six-month warranty is provided for non-human faults (excluding wear parts and consumables). A 7×24-hour service hotline is available, with response within 30 minutes and a preliminary solution provided within 4 hours. Technical support offers remote diagnostics, on-site service within 48 hours domestically, and transparent service procedures. Regular follow-up visits and preventive maintenance training are also provided.
Overview
7×24-hour online response, regular spare parts delivered within 48 hours, supporting both remote and on-site services.
Our Advantages
- 1Quality commitment: parts are supplied as original or self-manufactured components, with dual quality inspections upon warehousing and delivery, in compliance with national and industry standards.
- 2Warranty service: after the annual equipment overhaul, a six-month warranty is provided for non-human faults.
- 3Quick response: 7×24-hour hotline with a 30-minute response time.
- 4Technical support: remote diagnostics and on-site service (arrival within 48 hours domestically).